Art. 1

These Regulations define the general terms and conditions, the way of providing services by electronic means and sales conducted via www.beegoz.com. The Beegoz.com store is run by DIDILOO UK LTD with its registered office in 71-75 Shelton Street, London, Greater London WC2H9JQ, hereinafter referred to as the “Seller”.

Art. 2

General provisions

1. Before taking part in the Internet Offering, please read the provisions of these Terms and Conditions. Participation in the Internet Offer shall mean:
a. acceptance of the provisions of the Regulations;
b. consent to the processing of personal data by the Customer to the extent necessary for the operation and performance of the Order and the exercise of rights and obligations in connection with the existing or future Sales Agreement.
c. Customer’s consent to the performance of the Dropshipping Agreement by the Intermediary.
2. The Intermediary is not a party to the Sales Agreement concluded by the Customer. The Intermediary offers an intermediary service in the purchase of Goods based on the Dropshipping model and provides assistance in its implementation, in particular by passing the Order to the Supplier and the Price on behalf of the Customer.
3. The Supplier shall be solely responsible for proper delivery of the Goods.
4. The conclusion of a Sales Agreement and effective execution of the Order is possible only if the Goods selected by the Customer are available in the Supplier’s warehouse. In the event of inconsistency of information given in the Internet Offer with the actual stock of the Supplier, the Customer is informed about this fact and may change the Order in whole or in part.
5. If a Sales Agreement cannot be concluded due to the lack of the Goods covered by the Order, the Supplier reserves the right to withdraw from the Sales Agreement in whole or in part, and cancel the Order, in whole or in part. The Customer shall receive information about these facts by email, to the e-mail address provided. The payment made by the Customer for the ordered Goods, which could not be delivered, shall be returned by the Supplier immediately after the Customer is effectively informed about the impossibility of completing the Order.
6. Photos placed in the given Internet Offer are for information purposes only. Slight differences in the actual colour and the colour shown on the photo may also result from differences in the settings of the Customer ‘s monitor.
7. The Intermediary shall not be entitled to any claims against the Customer related to the existing or future Sales Agreement. The Supplier is a party to the Sales Agreement. However, the Intermediary shall provide the Customer, if possible, with the necessary assistance both with regard to the complaint about the Goods submitted to the Supplier and the Customer’s declaration of withdrawal from the Sales Agreement. This assistance, in particular, includes the possibility for the Customer to submit a complaint and a statement on withdrawal from the Sales Agreement directly to the Intermediary’s e-mail address, which will then be forwarded to the Supplier.
8. The Intermediary shall be liable towards the Customer for not passing the Order to the Supplier and not passing the receivables paid by the Customer under the Sales Agreement, in particular the Price, to the Supplier.
9. Property and personal copyrights to descriptions and photographs presenting the Goods shall be entitled exclusively to the Supplier. The Supplier has granted the Intermediary a non-exclusive license to use photographs and descriptions of the Goods, at the same time releasing the Intermediary from any liability towards third parties for infringement of copyright with respect to the photographs and descriptions of the Goods in question. Any claims in this respect should be directed to the Supplier.

Art. 3

Placing Orders

1. The Intermediary’s service starts when the Customer places an Order in the store which is afterwards transferred by the Intermediary to the Supplier.
2. An Order may be placed 24 hours a day, seven days of the week.
3. Placing an Order requires providing data enabling the Supplier to deliver the goods and other information required to complete the order. These data include in particular: name and surname of a natural person, name of a legal entity or organizational unit, postal code, city, street, building number, apartment or premises number, mobile phone number, e-mail address, or any other data necessary for the proper delivery of the shipment.

Art. 4

Making payment – Prices

1. The Intermediary acts as an intermediary in passing the Price and, if applicable, other receivables under the Sales Agreement due to the Supplier from the Customer.
2. All Prices of Goods placed in the Internet Offer are given in EUR. These are total prices, including delivery costs. Shipping costs specified in the offer depend on the type of shipment selected by the Customer.
3. The price given next to each item is binding for the Supplier from the moment the Customer clicks the “Buy now” button.
4. The following payment methods are allowed:
a. bank transfer to the bank account of the Seller (in this case, the implementation of the Ordershall be commenced after the Seller sends the Customer a confirmation of acceptance of the Order, and the shipment shall be made immediately after the funds are credited to the bank account of the Seller and the Order is completed);
b. electronic payment (in this case, the implementation of the Order shall be commenced after the Seller sends the Customer a confirmation of acceptance of the Order and after the Seller receives information from the billing agent’s system about the payment made by the Customer)
c. payment/credit card
d. payment via PayU
e. payment via G2A
f. payments via the BitbayPay
g. cryptocurrency payment*
* The Customer consents to the intermediation of Beegoz.com in the payment and currency conversion of the cryptocurrency on behalf of the Customer at the exchange rate valid on the date of purchase and payment.

Art. 5

Right of withdrawal

1. The Intermediary informs on behalf of the Supplier that each Customer who is a consumer has the right to withdraw from the concluded Sales Agreement within 30 (thirty) days, without giving any reason and without incurring any costs, except for the costs of returning the goods.
2. How to withdraw from the contract of purchase of goods in the store Beegoz.com?

Fill out the withdrawal form that we sent in the transaction summary email. Print it, enter the relevant data, sign, scan and send it to [email protected] You can also use the electronic version – just click on the link, complete the online form and click “send”. Remember to mark the date and time of the courier’s visit in the form. Then prepare the product together with the label, packaging and proof of purchase or other proof that you bought the product in the store Beegoz.com. We will notify you by e-mail or phone about further proceedings.

3. The returned product must meet the following conditions:

We only accept unused products. They can be viewed, tried on, but returned goods cannot bear any signs of use.

In the case of jewelry, returned goods should have a jewelry label, security features and original manufacturer’s packaging and Beegoz.com packaging along with appropriate certificates if you need to have them. Moreover, in purchased items for which a certificate of originality is required, the product could not be resized or engraving or other personalizations could be made. Returned goods must be complete, contain the original packaging of the product as well as the Beegoz.com packaging, as well as instructions and warranty.

4. Refund:

After receiving the returned products, Beegoz.com will refund the purchase price of the goods within 14 days only if the above return conditions are met (point 2). If the returned goods do not meet the above conditions, withdrawal from the contract will not be possible and the returned goods will be sent to the customer at his expense.

5. Important:

Pack the returned goods (the goods must be complete and meet the conditions set out in point 2) in the original packaging with proof of purchase and withdrawal form. Carefully secure the package so that it will not be damaged or destroyed during transport. If you want to use the cardboard box in which you received the order – remove the old sender label and carefully seal the package.

Depending on the payment method you have chosen, you will receive a refund via the same method. If you have paid for the order by traditional transfer, the refund will be made to the same bank account. If you purchase goods at the Beegoz.com store using cryptocurrency payments, the refund of the order value is only possible in the form of a transfer of funds (EUR) to the bank account indicated in the return form or in the form of an exchange for Beegoz.com Gift Card.

We will refund funds within 14 days from the date of delivery to the Beegoz.com return center. We reserve the right to withhold reimbursement in the event of failure to comply with the conditions set out in the refund policy.

If you have questions or any problems, please contact us at [email protected]

Art. 6

Claims related to the Goods

Claims resulting from infringement of the Customer ‘s rights guaranteed by law should be sent to the Intermediary’s e-mail address [email protected] The Intermediary undertakes to provide free assistance to the Customer in passing the claim to the Supplier. Claims shall be considered within the time limits provided for in the relevant provisions of law.

Art. 7

Claims related to the provision of services by electronic means

1. The Intermediary shall take steps to ensure the correct operation of each Internet Offer on the basis of the current technical knowledge. The Intermediary undertakes to
remove any irregularities reported by the Customers within a reasonable time.
2. The Customer is obliged to immediately notify of any irregularities or interruptions in the functioning of the Internet Offer.
3. The Customer’s claim should include its name and surname, delivery address, type and date of irregularities.
4. The Intermediary undertakes to consider each claim within 14 (say: fourteen) days. Should it be not possible, the Intermediary shall inform the Customer before the lapse of this period about the date of considering the claim.

Art. 8

Customs duties and taxes

1. If the Goods purchased from the Supplier via the Internet Offer are dispatched from a third country they may be subject to additional customs, excise tax or other charges as Imported Goods (in particular value added tax or an equivalent tax). The prices of the Goods do not include any taxes or duties, if any, whose coverage rests with the customer.
2. The amount of duties or taxes may depend on the actual (market) value of the Goods (without discounts, rebates and promotions), the actual value of the shipment (without discounts, rebates and promotions) and the cost of insurance of the shipment – and not the amounts paid by the Customer as the Price.

Art. 9

Final provisions

1. These Regulations shall enter into force on 22 October 2019.
2. In all matters not governed by these Terms and Conditions, the provisions of generally applicable law shall apply.
3. Any disputes related to the Dropshipping Agreement should be sent to [email protected]